Items by "Cheng, Nuo"
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Wen, Haitao and Shu, Qi and Shu, Xin and Wang, Conghui and Cheng, Nuo (2024) The Impact of Artificial Intelligence Empowerment Level on Customer Satisfaction After Artificial Intel-ligence Service Failure: Automated Social Presence as a Mediator. In: Proceedings of the 3rd International Conference on Mathematical Statistics and Economic Analysis, MSEA 2024, May 24–26, 2024, Jinan, China.