Enhancing Satisfaction through the Implementation of 5R (Concise, Neat, Clean, Caring and Diligent) at Hospital, Indonesia

Kusuma, Hero Wirasmara and Pertiwi, Wiwik Eko and Kusuma, Andiko Nugraha and Nasiatin, Titin and Wandi, Didi (2025) Enhancing Satisfaction through the Implementation of 5R (Concise, Neat, Clean, Caring and Diligent) at Hospital, Indonesia. In: Proceedings of the 2nd Faletehan International Conference, FIC 2025, 30-31 July 2025, Serang, Banten, Indonesia.

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Abstract

Concise, Neat, Clean, Caring and Diligent are the five principles that hospitals are supposed to apply in order to fulfill their role as providers of health services. These principles are designed to guarantee that patients and visitors are safe, comfortable, and healthy. Within the inpatient popu

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 20:22
Last Modified: 16 Apr 2026 15:43
URI: http://eprints.eai.eu/id/eprint/60415

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