Iwano, Maya and Kobayashi, Yoshiyuki and Ota, Kakeru and Tsuda, Kazuhiko (2025) Method for Analysing Information on Psychosomatic Issues Based on Service Recipient Dissatisfaction. EAI Endorsed Transactions on Scalable Information Systems.
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Abstract
Recently, the proliferation of social networking services has facilitated free sharing of opinions and complaints by consumers. For companies, such reviews are a valuable source of information for product and service evaluation, and for identifying areas for improvement. In this investigation, the c
| Item Type: | Article |
|---|---|
| Date Deposited: | 04 Mar 2026 20:22 |
| Last Modified: | 10 Apr 2026 17:43 |
| URI: | http://eprints.eai.eu/id/eprint/60368 |
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