Vinodhini, B and Lavanya, M and S, Abhinav and P, Akhilesh and K, Jeeva and S, Kalaiarasan (2025) Ticket Classification Tool using Streamlit and GenAI. In: Proceedings of the 4th International Conference on Information Technology, Civil Innovation, Science, and Management, ICITSM 2025, 28-29 April 2025, Tiruchengode, Tamil Nadu, India, Part II.
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Abstract
This project presents an automated IT support and customer service system that categorizes incoming requests based on priority. It uses Streamlit, a Python framework, to create an interactive app for ticket classification. The system leverages machine learning algorithms to process and categorize ti
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 20:20 |
| Last Modified: | 16 Apr 2026 15:49 |
| URI: | http://eprints.eai.eu/id/eprint/60280 |
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