How do Micro-Legitimacy Processes Transform Public Service Delivery in Local Government? Insights from Public Affairs Management

Yulianti, Devi and Kamnuansilpa, Peerasit and Emperador-Garnace, Xenia Ribaya (2025) How do Micro-Legitimacy Processes Transform Public Service Delivery in Local Government? Insights from Public Affairs Management. In: Proceedings of the 3rd International Conference on Public Administration and Governance, ICOPAG 2024, 30 October 2024, Malang, Indonesia.

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Abstract

This study examines how micro-legitimacy processes influence public service delivery in local government, focusing on the in-migration services provided at the Office of Population and Civil Registration (OPCR) in Bandar Lampung, Indonesia. Adopting a public affairs management perspective, the resea

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 18:34
Last Modified: 16 Apr 2026 21:15
URI: http://eprints.eai.eu/id/eprint/53051

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