Pranata, Andi (2025) Performance of Polri’s Public Services from a Governance Perspective on SATPAS, SAMSAT, and SPKT Services at Polresta Malang Kota. In: Proceedings of the 3rd International Conference on Public Administration and Governance, ICOPAG 2024, 30 October 2024, Malang, Indonesia.
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Abstract
Public trust is an important indicator of the success of Polri services; it is influenced by the optimal performance of public services to the community. Polresta Malang Kota is a government organization providing public services, including SATPAS, SAMSAT, and SPKT services. This research uses a qua
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 18:34 |
| Last Modified: | 16 Apr 2026 21:16 |
| URI: | http://eprints.eai.eu/id/eprint/53035 |
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