Andini, Jahrani Kamilah and Haq, Muhammad Dalva Al and Sipayung, Siti Afsyoh Safitiri Marbella and Zarkasih, Zarkasih and Yusuf, Budi Permana (2024) The Effect of Product Quality, Service Quality, and Ease of Use of Mobile Banking on Bca Bank Customer Satisfaction in Jabodetabek. In: Proceedings of the 1st UHAMKA International Conference on Economics and Business, UHICEB 2023, 18-19 December 2023, Jakarta, Indonesia.
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Abstract
The objective is to assess the effect of product quality, service quality, and usability of BCA Versatile on BCA Bank customer satisfaction in Jabodetabek. In this study, we used quantitative methodology to analyze a problem using mathematical data, also known as measured data. The population used i
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 18:18 |
| Last Modified: | 16 Apr 2026 22:00 |
| URI: | http://eprints.eai.eu/id/eprint/51945 |
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