Mediation of Customer Engagement: Creating Convenience and Perceived Quality on Customer Satisfaction at the Distributors of Rice in Indonesia

Badawi, Badawi and Yulianty, Puspa Dewi and Rahmawati, Melati (2024) Mediation of Customer Engagement: Creating Convenience and Perceived Quality on Customer Satisfaction at the Distributors of Rice in Indonesia. In: Proceedings of the 1st UHAMKA International Conference on Economics and Business, UHICEB 2023, 18-19 December 2023, Jakarta, Indonesia.

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Abstract

By investigating the impact of convenience and high-quality service on customer satisfaction at rice agents in West Java, this study seeks to analyze and elucidate the significance of customer engagement. The research population for this quantitative study is rice agents in West Java (Cirebon Region

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 18:18
Last Modified: 16 Apr 2026 22:00
URI: http://eprints.eai.eu/id/eprint/51944

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