The Effect of Customer Value and Customer Experience Towards Customer Loyalty Through Customer Satisfaction Among Online Transportation Users in Medan

Damanik, Ira and Fadli, Fadli and Situmorang, Syafrizal (2024) The Effect of Customer Value and Customer Experience Towards Customer Loyalty Through Customer Satisfaction Among Online Transportation Users in Medan. In: Proceedings of the 3rd Economics and Business International Conference, EBIC 2022, 22 September 2022, Medan, North Sumatera, Indonesia.

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Abstract

The users of online transportation share and experience various perspectives on the transportation they use. In other words, unique and decent customer experience will give a good impression to the customers so that the customers put trust for the service. Company’s ability to offer customer satisfa

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 17:28
Last Modified: 16 Apr 2026 23:58
URI: http://eprints.eai.eu/id/eprint/48491

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