James, Blesson and Joseph, David and Sharma, Tanya (2024) Transforming Banking Services: AI-Driven E-Loyalty Strategies and Case Study Insights on Customer Satisfaction and Loyalty Enhancement. In: Proceedings of the 1st International Conference on Artificial Intelligence, Communication, IoT, Data Engineering and Security, IACIDS 2023, 23-25 November 2023, Lavasa, Pune, India.
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Abstract
The banking industry is experiencing a significant transformation, with AI and E-Loyalty strategies playing a central role in enhancing customer satisfaction and loyalty. This research combines literature reviews, theoretical foundations, case studies, and in-depth discussions to explore this evolvi
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 17:18 |
| Last Modified: | 17 Apr 2026 00:09 |
| URI: | http://eprints.eai.eu/id/eprint/47764 |
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