Analysis of fintech user satisfaction among Medan City MSMEs

Nurhayani, Ulfa and Syah, Dedy Husrizal and Dongoran, Faisal and Sagala, Gaffar and Syafrizal, Ridho (2024) Analysis of fintech user satisfaction among Medan City MSMEs. In: Proceedings of the 5th International Conference on Innovation in Education, Science, and Culture, ICIESC 2023, 24 October 2023, Medan, Indonesia.

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Abstract

The study aimed to examine the effect of information quality and system
quality on fintech user satisfaction among MSMEs in Medan City. This study used
primary data in the form of questionnaires, which were distributed to 156 MSMEs in
Medan City. This research resulted in the quality of informati

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 17:09
Last Modified: 17 Apr 2026 00:36
URI: http://eprints.eai.eu/id/eprint/47103

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