Zong, Fuyan and Liu, Xiangju and Yan, Chenyang and Wang, Shi and Liu, Xinshu and Yu, Jiawen (2024) Improvement of Adjustment Coefficient of User Demand Importance Based on Competitiveness Analysis. In: Proceedings of the 4th International Conference on Economic Management and Big Data Applications, ICEMBDA 2023, October 27–29, 2023, Tianjin, China.
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Abstract
In order to study the influencing factors of customer satisfaction, a demand importance research method combining KANO model and competitiveness analysis is proposed. The classified user demand categories were visualized in word cloud, the top N maximum probability terms under each topic were select
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 17:04 |
| Last Modified: | 17 Apr 2026 01:03 |
| URI: | http://eprints.eai.eu/id/eprint/46710 |
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