Ardiyanti, Nafisa and Suprapti, Duhita (2023) Protection of Consumer Rights for Refunds on Online Travel Agent During Travel Bans in the Pandemic (Study Case of PT Rosalia Indah Transport). In: Proceedings of the 5th International Conference on Indonesian Legal Studies, ICILS 2022, 27-28 July 2022, Semarang, Central Java, Indonesia.
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Abstract
This article employs a qualitative sociological juridical approach to examine the obligations of online travel agent companies towards consumers seeking refunds for travel ticket purchases during a pandemic, as well as the mechanisms employed for resolving refund-related disputes. The study draws on
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 16:58 |
| Last Modified: | 17 Apr 2026 01:19 |
| URI: | http://eprints.eai.eu/id/eprint/46273 |
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