Salesperson Communication Strategy in Dealing with Customer Complaints on After Sales Service (Kalla Toyota Cokroaminoto Makassar)

Gabriella, Gabby and Sultan, Moeh and Farid, Muhammad (2023) Salesperson Communication Strategy in Dealing with Customer Complaints on After Sales Service (Kalla Toyota Cokroaminoto Makassar). In: Proceedings of the 2nd International Conference on Social Sciences, ICONESS 2023, 22-23 July 2023, Purwokerto, Central Java, Indonesia.

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Abstract

Salespeople are generally tasked in promoting goods to increase sales volume. Sales promotions by salespeople are short-term special programs and offers designed to entice consumers to make positive buying decisions. However in fact, after the Kalla Toyota salesperson has succeeded in selling car u

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 16:39
Last Modified: 17 Apr 2026 02:12
URI: http://eprints.eai.eu/id/eprint/44728

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