Jamaluddin, Jamaluddin and Sumatriani, Sumatriani and Sugianto, Sugianto (2023) Quality Improvement in Hospitals through an Integrated Six Sigma Approach, TQM, and the Baldrige Assessment. In: Proceedings of the 2nd Lekantara Annual Conference on Public Administration, Literature, Social Sciences, Humanities, and Education, LePALISSHE 2022, 29 October 2022, Malang, East Java, Indonesia.
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Abstract
This study analyzes the impact of Integrated Six Sigma on quality improvement, the impact of Total Quality Management on quality improvement, and the impact of the Malcolm Baldrige Assessment on quality improvement. This was a quantitative study conducted in hospitals in Indonesia. We had 400 hospit
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 16:29 |
| Last Modified: | 17 Apr 2026 02:40 |
| URI: | http://eprints.eai.eu/id/eprint/43980 |
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