Evaluation of Customer Behaviour with Machine Learning for Churn Prediction: The Case of Bank Customer Churn in Europe

Chen, Pei and Liu, Nian and Wang, Binrui (2023) Evaluation of Customer Behaviour with Machine Learning for Churn Prediction: The Case of Bank Customer Churn in Europe. In: Proceedings of the International Conference on Financial Innovation, FinTech and Information Technology, FFIT 2022, October 28-30, 2022, Shenzhen, China.

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Abstract

The way to extract valuable information from users' information data as well as provide correct and effective financial services is a topic worthy of attention. Machine learning scenarios are widely adopted to predict user churn, implanting corresponding marketing methods, and formulating appropriat

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 16:10
Last Modified: 17 Apr 2026 03:24
URI: http://eprints.eai.eu/id/eprint/42630

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