Chandra, Andy and Bratamanggala, Rudi (2023) The Influence of Service Quality, Human Resources Competence and Facility Completeness towards Customers Satisfaction at Bhayangkara Hospital. In: Proceedings of the 2nd Multidisciplinary International Conference, MIC 2022, 12 November 2022, Semarang, Central Java, Indonesia.
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Abstract
This research aims to examine the factors that influence the customer satisfaction at Bhayangkara Hospital in Jakarta. The population of this research is the customer who becomes the patients who are on an outpatient basis at that hospital. Multiple linear regression analysis is used to determine th
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 16:00 |
| Last Modified: | 17 Apr 2026 03:55 |
| URI: | http://eprints.eai.eu/id/eprint/41793 |
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