Sari, Indah and Mulyaningtyas, Dian (2023) The Influence of Consumer Complaints, Handling Satisfaction, and Service Quality on Customer Loyalty with Repurchase Interest as Moderating Variables at Fygalery Jakarta Online Store. In: Proceedings of the 4th International Conference on Applied Economics and Social Science, ICAESS 2022, 5 October 2022, Batam, Riau Islands, Indonesia.
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Abstract
Knowing the variables of consumer complaints, handling satisfaction, and service quality that determines whether they affect customer loyalty with repurchase interest as a moderating variable at the Fygalery Jakarta online store is the purpose of this study. The method in this study uses quantitativ
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 15:55 |
| Last Modified: | 17 Apr 2026 04:05 |
| URI: | http://eprints.eai.eu/id/eprint/41462 |
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