Rosdiyatma, A'laa and Andayani, Nur (2023) The Influence of Problem Handling, Commitment, Trust, and Communication on Customer Loyalty at Rural Banks. In: Proceedings of the 4th International Conference on Applied Economics and Social Science, ICAESS 2022, 5 October 2022, Batam, Riau Islands, Indonesia.
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Abstract
This study’s purpose is to determine whether problem-solving, commitment, trust, and communication affect customer loyalty. This study uses primary data obtained from customers of the Banda Raya Rural Bank. The data obtained were analyzed using regression analysis and the results obtained that part,
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 15:55 |
| Last Modified: | 17 Apr 2026 04:06 |
| URI: | http://eprints.eai.eu/id/eprint/41436 |
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