LAN, Yu and HUANG, Yanling and YAO, Jiansheng and LU, Yutong (2022) Research on Comments Preference Based on Online Comments of Tourists from High-star Hotels in Guilin. In: Proceedings of the International Conference on Information Economy, Data Modeling and Cloud Computing, ICIDC 2022, 17-19 June 2022, Qingdao, China.
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Abstract
Taking advantage of user-generated comments, this paper analyzes the customer satisfaction scores from 78,134 user-generated comments of 57 high-star hotels in Guilin obtained from Ctrip.com. And sentiment analysis to explore the attention factors and emotional preferences of customers, and finally
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 15:44 |
| Last Modified: | 17 Apr 2026 04:52 |
| URI: | http://eprints.eai.eu/id/eprint/40661 |
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