An Evaluation Method of Logistics Product Service Quality Integrating User Experience and Enterprise Internal Factors

Diao, Yanru and Zhang, Yangsen and Duan, Ruixue and Miao, Jiang (2022) An Evaluation Method of Logistics Product Service Quality Integrating User Experience and Enterprise Internal Factors. In: Proceedings of the International Conference on Information Economy, Data Modeling and Cloud Computing, ICIDC 2022, 17-19 June 2022, Qingdao, China.

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Abstract

This paper proposes a multi-level logistics product service quality evaluation system combining user experience and internal factors of logistics enterprises. The integration of logistics process factors and internal factors of logistics enterprises into the assessment criteria at the same time has

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 15:42
Last Modified: 17 Apr 2026 05:02
URI: http://eprints.eai.eu/id/eprint/40487

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