N, Hema Priya and S, Shymala Gowri and N, Ravi Subramaniam and M, Adithya Harish S (2021) Summarization of Customer Reviews in Web Services using Natural Language Processing. In: Proceedings of the First International Conference on Combinatorial and Optimization, ICCAP 2021, December 7-8 2021, Chennai, India.
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Abstract
Customers can submit reviews for numerous products on websites like Amazon and Flipkart. As e-commerce grows in popularity, so does the quantity of consumer reviews that a product receives. A single product may have hundreds of thousands of reviews, each of which may be lengthy and repetitious. As a
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 14:56 |
| Last Modified: | 17 Apr 2026 07:05 |
| URI: | http://eprints.eai.eu/id/eprint/37207 |
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