A Study on Customer Loyalty and Customer Retention in Online Shopping

ThakreemBanua, Ms (2021) A Study on Customer Loyalty and Customer Retention in Online Shopping. In: Proceedings of the First International Conference on Combinatorial and Optimization, ICCAP 2021, December 7-8 2021, Chennai, India.

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Abstract

Marketing is making a transition from transactional marketing to relational marketing. The world has become a global village, leading to a highly competitive market, giving customers to choose from a wide variety of the options. This has caused fashion brands selling similar goods to adopt innovativ

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 14:55
Last Modified: 17 Apr 2026 07:07
URI: http://eprints.eai.eu/id/eprint/37143

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