Omni-Interaction Strategy to Create Holistic Omnchannel Consumer Experience

Gunawan, Djohan and Mursitama, Tirta and Maulana, Amalia and Hamsal, Mohammad (2021) Omni-Interaction Strategy to Create Holistic Omnchannel Consumer Experience. In: Proceedings of the 2nd International Conference on Industrial and Technology and Information Design, ICITID 2021, 30 August 2021, Yogyakarta, Indonesia.

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Abstract

Technology changes are impacted to all aspect of our life. In marketing called this period as the era of Marketing 4.0, which is a marketing approach that combines online, and offline interaction. This changes transformed the retailing landscape from offline become online and now online offline or o

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 14:51
Last Modified: 17 Apr 2026 07:37
URI: http://eprints.eai.eu/id/eprint/36803

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