Suwandi, Suwandi (2021) The Semarang City Policies on Complaints Handling During the Covid-19. In: Proceedings of the 1st Tidar International Conference on Advancing Local Wisdom Towards Global Megatrends, TIC 2020, 21-22 October 2020, Magelang, Jawa Tengah, Indonesia.
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Abstract
The research has aimed at describing Semarang City policies on complaints handling during the Covid-19. The method was a qualitative descriptive approach. Desk review and in-depth interview technique applied to collect data while an interactive model was used to analyze it. The result showed that th
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 14:48 |
| Last Modified: | 17 Apr 2026 07:29 |
| URI: | http://eprints.eai.eu/id/eprint/36543 |
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