Nurhabibi, Pratiwi and Lanin, Dasman and Saputra, Boni (2021) The Effect of Public Service Quality on Equity Satisfaction in Indigenous People Batak Simalungun. In: Proceedings of the 1st Tidar International Conference on Advancing Local Wisdom Towards Global Megatrends, TIC 2020, 21-22 October 2020, Magelang, Jawa Tengah, Indonesia.
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Abstract
The success of government administration in public services is measured by achieving public satisfaction. Community satisfaction is largely determined by Total Quality Management (TQM) based services. However, in the management of local government services for TQM-based satisfaction, it is still not
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 14:48 |
| Last Modified: | 17 Apr 2026 07:30 |
| URI: | http://eprints.eai.eu/id/eprint/36524 |
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