Pambuko, Zulfikar Bagus and Pramesti, Diesyana Ajeng and Dewi, Veni Soraya and Fidian, Athia and Praja, Chrisna Bagus Edhita and Wahyudi, Rofiul and Widokarti, Joko Rizkie and Ningrum, Nonik Kusuma (2021) Customer Satisfaction on Electronic Wallet Usage: Indonesia Experiences. In: Proceedings of the 2nd Borobudur International Symposium on Humanities and Social Sciences, BIS-HSS 2020, 18 November 2020, Magelang, Central Java, Indonesia.
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Abstract
This study aims to empirically examine the determinants of consumers’ intention and satisfaction to use electronic wallet of Indonesian users. 119 respondents participated in the survey. 17 hypotheses were formulated and PLS-SEM was used to estimate and test the hypothesized model. The results show
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 14:38 |
| Last Modified: | 17 Apr 2026 07:55 |
| URI: | http://eprints.eai.eu/id/eprint/35685 |
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