Ishaya, Salis Rabindra and Wibowo, Edi Wahyu and Yoeliastuti, Yoeliastuti (2019) Analysis Facilities, Customer Value on Passenger Satisfaction of Jakarta's Mass Rapid Transit (MRT) Train using the PLS Model. In: Proceedings of the 2nd Borobudur International Symposium on Humanities and Social Sciences, BIS-HSS 2020, 18 November 2020, Magelang, Central Java, Indonesia.
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Abstract
On April 1, 2019, the Jakarta Mass Rapid Transit (MRT) Train has officially operated. Several problems have been complained by passengers, namely regarding the perception of ease of transactions and customer value, where these things are very important to meet customer satisfaction. This research us
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 14:37 |
| Last Modified: | 17 Apr 2026 07:56 |
| URI: | http://eprints.eai.eu/id/eprint/35660 |
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