Exploring Four-Star vs Two-Star Hotel Guests’ Online Reviews: An Attitude Analysis in Appraisal Framework

Setyaningsih, Nina and Leksono, Dwi and Rusnawati, Mafika (2021) Exploring Four-Star vs Two-Star Hotel Guests’ Online Reviews: An Attitude Analysis in Appraisal Framework. In: Proceedings of the 2nd International Seminar on Translation Studies, Applied Linguistics, Literature and Cultural Studies, STRUKTURAL 2020, 30 December 2020, Semarang, Indonesia.

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Abstract

This research analyzes the reviews written by guests staying at four-star and two-star hotels in Semarang. It is aimed at examining whether there are similarities or differences in how guests expressed their attitude towards their experiences after staying at the hotels. The research employed the Ap

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 14:36
Last Modified: 17 Apr 2026 08:01
URI: http://eprints.eai.eu/id/eprint/35525

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