Content Analysis of Tourist Opinion based on Tourism Quality (TOURQUAL) by Text Mining Online Reviews : The Case of Borobudur

Widyawati, Risca and Irawan, Herry and Ghina, Astri (2021) Content Analysis of Tourist Opinion based on Tourism Quality (TOURQUAL) by Text Mining Online Reviews : The Case of Borobudur. In: Proceedings of the 1st International Conference on Sustainable Management and Innovation, ICoSMI 2020, 14-16 September 2020, Bogor, West Java, Indonesia.

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Abstract

The development of technology creates new phenomena that affect tourist behavior after visiting tourism destinations, one of the examples is exchange travel information and opinion of satisfaction or dissatisfaction with travel experiences through online review sites. The purpose of this research is

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 14:17
Last Modified: 17 Apr 2026 08:46
URI: http://eprints.eai.eu/id/eprint/34097

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