Nurendah, Yulia (2018) The Analysis of The Use of Technology in Stimulating The Customers’ Trust and Loyalty From Marketing Perspectives. In: Proceedings of the 1st International Conference on Sustainable Management and Innovation, ICoSMI 2020, 14-16 September 2020, Bogor, West Java, Indonesia.
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Abstract
The SMEs sector contributed 60% of Rp. 14,000 trillion of Indonesia's GDP in 2018. SME absorbs 96% of Indonesia's labor absorption of 170 million in 2018. (www.depkop.go.id, 2019). One way to get loyal customers is to satisfy the consumers' needs consistently over time . Based on the results of prev
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 14:17 |
| Last Modified: | 17 Apr 2026 08:47 |
| URI: | http://eprints.eai.eu/id/eprint/34079 |
