KS, Rakhy and Vijayan, Sony (2021) Who Creates Emotional Exhaustion to Salesperson? Is It, Supervisor, or Customer? In: Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia.
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Abstract
The motive of this study is to explore the effect of abusive supervision and customer incivility on retail textile shops salespersons' emotional exhaustion in Indian retail work settings. Multiple interpersonal stressors on salespersons negatively influence the emotional well being and job performan
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 14:15 |
| Last Modified: | 17 Apr 2026 08:48 |
| URI: | http://eprints.eai.eu/id/eprint/33905 |
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