Effect of Service Quality and Price Fixing Hajj Guidance Group to The Satisfaction of Congregation Perform The Pilgrimage

Zuardi, Muhammad and Hermansah, Tantan and Muslimin, JM. and Ahdari, Rahman (2021) Effect of Service Quality and Price Fixing Hajj Guidance Group to The Satisfaction of Congregation Perform The Pilgrimage. In: Proceedings of the 3rd International Colloquium on Interdisciplinary Islamic Studies, ICIIS 2020, 20-21 October 2020, Jakarta, Indonesia.

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Abstract

This study was conducted to test the hypothesis whether there is an effect of KBIH service quality on congregational satisfaction, also to test the hypothesis whether the effect of price fixing given by KBIH on congregational satisfaction and to analyze how much influence simultaneously the service

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 14:13
Last Modified: 17 Apr 2026 08:53
URI: http://eprints.eai.eu/id/eprint/33816

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