Tresnasari, Della and Nurcahyo, Rahmat and Farizal, F. (2021) Evaluating Critical Success Factors in Total Quality Management Implementation in Education Institutions. In: Proceedings of the 1st International Conference on Economics Engineering and Social Science, InCEESS 2020, 17-18 July, Bekasi, Indonesia.
![[thumbnail of 42552.pdf]](http://eprints.eai.eu/style/images/fileicons/application_pdf.png "42552.pdf")
PDF
42552.pdf
Download (146kB)
Abstract
Facing a competitive global challenge, qualified products and services are necessarily needed. The decline of product or service quality may decrease customer satisfaction. Quality management is the most suitable approach to cope with current needs and demands on globalization. Education institution
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 13:58 |
| Last Modified: | 17 Apr 2026 09:35 |
| URI: | http://eprints.eai.eu/id/eprint/32573 |
Actions (login required)
- View Item