The Influence of Covid-19, Service Quality Strategies and Financing Products on Customer Satisfaction at Baitul Maal Wat Tamwil Insan Mulia Palembang South Sumatra Indonesia

Satria, Chandra and Saprida, Saprida and Sulistiana, Eka (2020) The Influence of Covid-19, Service Quality Strategies and Financing Products on Customer Satisfaction at Baitul Maal Wat Tamwil Insan Mulia Palembang South Sumatra Indonesia. In: Proceedings of The International Conference on Environmental and Technology of Law, Business and Education on Post Covid 19, ICETLAWBE 2020, 26 September 2020, Bandar Lampung, Indonesia.

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Abstract

The abstract needs to analyze the impact of Covid-19, the quality of products and services on the customer satisfaction level of Baitul Maal Wat Tamwil Insan Mulia Palembang, South Sumatra, Indonesia using a survey questionnaire. This study explores three variables, namely COVID 19, product, and ser

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 13:50
Last Modified: 17 Apr 2026 09:55
URI: http://eprints.eai.eu/id/eprint/31829

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