Rosalina, Vidila and Munandar, Tb and Hidayanto, Achmad and Santoso, Harry (2020) Citizen Readiness for Adopting Electronic Citizen Relationship Management (e-CiRM) : A Qualitative Exploration. In: Selected Papers from the 1st International Conference on Islam, Science and Technology, ICONISTECH-1 2019, 11-12 July 2019, Bandung, Indonesia.
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Abstract
In recent years, many cities in developing countries have implemented e-CiRM initiatives with the aim of building smart cities, including Serang City, Indonesia. Previous research has examined the readiness of Indonesian citizens for e-CiRM using quantitative method. To provide a deeper insight into
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 13:43 |
| Last Modified: | 17 Apr 2026 10:08 |
| URI: | http://eprints.eai.eu/id/eprint/31244 |
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