Karnowati, Nandang and Astuti, Herni (2020) Effect Of Consumer Value, Consumer Experience And Service Quality Of Customer Loyalty Through Consumer Satisfaction (Case Study On Beauty Care In Cilacap). In: Proceedings of the 2nd International Conference of Business, Accounting and Economics, ICBAE 2020, 5 - 6 August 2020, Purwokerto, Indonesia.
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Abstract
This study aims to analyze the effect of consumer value, customer experience, service quality to customer loyalty trhrought customer satisfaction. This study uses a purposive sampling technique with 84 respondents who are beauty clinic patients who have changed services from previous beauty clinics
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 13:39 |
| Last Modified: | 17 Apr 2026 10:18 |
| URI: | http://eprints.eai.eu/id/eprint/30875 |
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