Predicting User Satisfaction Using an Extended EUCS Model (The Case of Customer Application System in Telkom)

Huda, Muhammad and Nurmiati, Evy and Sari, Nur (2020) Predicting User Satisfaction Using an Extended EUCS Model (The Case of Customer Application System in Telkom). In: Proceedings of the 2nd International Conference on Quran and Hadith Studies Information Technology and Media in Conjunction with the 1st International Conference on Islam, Science and Technology, ICONQUHAS & ICONIST, Bandung, October 2-4, 2018, Indon.

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Abstract

The user satisfaction construct is an important aspect of the Information Systems field either both research and practice. Additionally, the manner in which to evaluate the user satisfaction of an information system has changed over time as the context and purpose has evolved. Therefore, the various

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 13:16
Last Modified: 17 Apr 2026 11:19
URI: http://eprints.eai.eu/id/eprint/28973

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