Widayanti, Riya and Afifah, Siti and Tjahjono, Budi and Widodo, Agung (2020) Root Cause Analysis using Cause and Effect Diagram to Identify Application Requirement. In: Proceedings of the 2nd International Conference on Quran and Hadith Studies Information Technology and Media in Conjunction with the 1st International Conference on Islam, Science and Technology, ICONQUHAS & ICONIST, Bandung, October 2-4, 2018, Indon.
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Abstract
One of the ways to solve a problem is to identify the problem and its causes using root cause analysis method. The main problem discussed in this research is the ineffective business process used to handle service order from a customer. The method used in identifying the problem and finding the solu
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 13:16 |
| Last Modified: | 17 Apr 2026 11:20 |
| URI: | http://eprints.eai.eu/id/eprint/28954 |
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