An Analysis of Effect Servicecape, Innovation and Consumer Dissatisfaction Towards The Consumer Attitudes at Internet Cafe Business in Medan Tembung District

Sitorus, Sunday (2020) An Analysis of Effect Servicecape, Innovation and Consumer Dissatisfaction Towards The Consumer Attitudes at Internet Cafe Business in Medan Tembung District. In: Proceedings of the Third Workshop on Multidisciplinary and Its Applications, WMA-3 2019, 11-14 December 2019, Medan, Indonesia.

[thumbnail of 37595.pdf] PDF
37595.pdf

Download (287kB)

Abstract

This research was aimed at revealing and analysing the effect of the Servicecape, and innovation towards consumer dissatisfaction and consumer attitudes to the internet cafe business. This research employed an accidental sampling method to collect data from 220 respondents. Data analysis methods emp

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 13:06
Last Modified: 17 Apr 2026 11:57
URI: http://eprints.eai.eu/id/eprint/28079

Actions (login required)

View Item
View Item