Effect of Service Quality on the Member Satisfaction of Cooperative BMT Trans Mekar Sari Mandiri at Tanjung Lago District Banyuasin Regency South Sumatera

Sriati, Sriati and Siswanto, Ari and Mulyanto, Mulyanto and Yuniarti, Yuniarti (2020) Effect of Service Quality on the Member Satisfaction of Cooperative BMT Trans Mekar Sari Mandiri at Tanjung Lago District Banyuasin Regency South Sumatera. In: Proceedings of the 13th International Interdisciplinary Studies Seminar, IISS 2019, 30-31 October 2019, Malang, Indonesia.

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Abstract

Cooperative is a business entity that based on kindship and providers services to the members. Service quality of a cooperative affects the members’ satisfaction. The existence of good service quality is one of the reasons for members to join and contribute to cooperative. Cooperative of BMT Trans M

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 13:02
Last Modified: 17 Apr 2026 12:01
URI: http://eprints.eai.eu/id/eprint/27760

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