The Important Role of Customer Information Quality on Salesperson Performance

Udayana, Ida Bagus and Tjahjono, Heru and Nuryakin, Nuryakin and Ardyan, Elya (2020) The Important Role of Customer Information Quality on Salesperson Performance. In: Proceedings of the 2nd International Conference of Science and Technology for the Internet of Things, ICSTI 2019, September 3rd 2019, Yogyakarta, Indonesia.

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Abstract

. This study examines factors influencing customer information quality and salesperson performance. Data collected were 450 salespersons in the field of small and medium enterprises. The analysis used is structural equation modeling (SEM). Then, the data were analyzed using Amos version 21 software.

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 13:01
Last Modified: 17 Apr 2026 12:03
URI: http://eprints.eai.eu/id/eprint/27705

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