Service Quality Model, Organizational Commitment, and TQM-based Education Leadership in Organizational Development

Ana, Nurlaila and Masrukhi, Masrukhi and Samsudi, Samsudi and Prihatin, Titi (2020) Service Quality Model, Organizational Commitment, and TQM-based Education Leadership in Organizational Development. In: Proceedings of the 5th International Conference on Science, Education and Technology, ISET 2019, 29th June 2019, Semarang, Central Java, Indonesia.

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Abstract

This study aims to analyze the model of service quality, organizational commitment, and education leadership based on total quality management in organizational development. The benefits of the study were able to enrich the treasures of education management theory related to organizational developme

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 12:51
Last Modified: 17 Apr 2026 12:32
URI: http://eprints.eai.eu/id/eprint/26805

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