Ismail, Aida and Rashid, Mawarni and Alwi, Siti Binti and Wahab, Samsudin (2019) A Study on Service Quality that Affect Customer Satisfactions at Raha Legecy Holidays, Shah Alam. In: The First International Conference On Islamic Development Studies 2019, ICIDS 2019, 10 September 2019, Bandar Lampung, Indonesia.
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Abstract
This study will provide the outcome that may improve the service quality towards customer satisfaction in that company. There are few variables to measure the quality of service such as Reliability, Responsiveness, Assurance, Tangible and Empathy may affect customer satisfactions at Raha Legacy Holi
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 12:39 |
| Last Modified: | 17 Apr 2026 13:04 |
| URI: | http://eprints.eai.eu/id/eprint/25706 |
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