Effendi, Nur and Marthika, Marthika and Harahap, Delila (2019) Service Quality And Satisfaction Patient As A Key To Enhance Loyalty Patient Dentist In Bungo Regency (Study Of Patient Health Bpjs Rinsan Manik). In: Proceedings of the 1st International Conference on Economics, Management, Accounting and Business, ICEMAB 2018, 8-9 October 2018, Medan, North Sumatra, Indonesia.
![[thumbnail of 34706.pdf]](http://eprints.eai.eu/style/images/fileicons/application_pdf.png "34706.pdf")
PDF
34706.pdf
Download (205kB)
Abstract
Service quality and satisfaction on patient could be effectively utilized to strengthen the loyalty of patient. Previous study were focused more on the impact, but in this study aims to give evaluate empirically the impact of service quality and satisfaction of patient dentist health care of BPJS (I
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 12:35 |
| Last Modified: | 17 Apr 2026 13:16 |
| URI: | http://eprints.eai.eu/id/eprint/25363 |
Actions (login required)
- View Item