Nurmala, Nurmala and Sullaida, Sullaida and Marbawi, Marbawi and Yusniar, Yusniar and Azhar, Azhar (2019) The Influece of Service Quality and Intelegence Emotional to Satisfaction of Pilgrims in Lhokseuamwe and Characteristic Indivual as Moderate Variable. In: Proceedings of the 1st International Conference on Finance Economics and Business, ICOFEB 2018, 12-13 November 2018, Lhokseumawe, Aceh, Indonesia.
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Abstract
The purpose of this study is to analyze the effect of service quality and emotional intelligence on the satisfaction of pilgrims in Lhokseumawe, with individual characteristics as moderating variable. Sampling of population used probability sampling. The samples of research are 200 people and data a
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 12:34 |
| Last Modified: | 17 Apr 2026 13:21 |
| URI: | http://eprints.eai.eu/id/eprint/25213 |
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