Role of Communication Strategies on Social Media in Maintaining Company Service Quality

Rivanto, R and Novianti, W (2019) Role of Communication Strategies on Social Media in Maintaining Company Service Quality. In: Proceedings of the 1st International Conference on Informatics, Engineering, Science and Technology, INCITEST 2019, 18 July 2019, Bandung, Indonesia.

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Abstract

The purpose of this research is to find out how communication that carried out on social media can affect the company's image. This research method used a descriptive method which described how corporate the communication in social media conducted by business actor and how corporate communication ca

Item Type: Conference or Workshop Item (UNSPECIFIED)
Date Deposited: 04 Mar 2026 12:28
Last Modified: 17 Apr 2026 13:37
URI: http://eprints.eai.eu/id/eprint/24671

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