Syah, Lin and Nafsiah, Siti (2019) An Analysis of The Level of Information Technology (TI) Service Satisfaction (A Case Study of Gojeck Application). In: Proceedings of the 1st Asian Conference on Humanities, Industry, and Technology for Society, ACHITS 2019, 30-31 July 2019, Surabaya, Indonesia.
![[thumbnail of 33942.pdf]](http://eprints.eai.eu/style/images/fileicons/application_pdf.png "33942.pdf")
PDF
33942.pdf
Download (274kB)
Abstract
As a company which engages in the field of Information Technology (TI) services for ojek online transportation, PT. Gojek Indonesia is influenced by the presence and customer loyalty. The researcher measured the level of customer satisfaction by using 70 respondents. The researcher used Quality Ser
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 12:27 |
| Last Modified: | 17 Apr 2026 13:39 |
| URI: | http://eprints.eai.eu/id/eprint/24629 |
Actions (login required)
- View Item