Panjaitan, F A and Andjarwati, T and Sumiati, S and Panjaitan, H (2019) The Influence of Quality of Services, Innovation of Products, Prices and Trust on Customer Satisfaction Telkomsel In Surabaya. In: Proceedings of the 1st Asian Conference on Humanities, Industry, and Technology for Society, ACHITS 2019, 30-31 July 2019, Surabaya, Indonesia.
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Abstract
The research objective is to seek clarity about the role of service quality, product innovation of products, and prices on trust and customer satisfaction, and researchers offer a research model. The research approach is quantitative, explanatory. The population is users of Tekomsel products in Sura
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 12:27 |
| Last Modified: | 17 Apr 2026 13:39 |
| URI: | http://eprints.eai.eu/id/eprint/24616 |
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