Syarifuddin, Syarifuddin and Anwar, Anwar and Erliana, Cut Ita and Abbas, Damanhur (2019) Analysis of Service Quality on Mustahiq Satisfaction Using Importance Performance Analysis (IPA). In: Proceedings of the 1st Workshop on Multidisciplinary and Its Applications Part 1, WMA-01 2018, 19-20 January 2018, Aceh, Indonesia.
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Abstract
Baitul Mal is a social institution, which is engaged in charity of zakat fund raising for the sake of socially patterned and sustainable. In its service Baitul Mal must be prosecuted to prioritize satisfaction of mustahiq, so that progress in the quality of service and able to improve the mustahiq e
| Item Type: | Conference or Workshop Item (UNSPECIFIED) |
|---|---|
| Date Deposited: | 04 Mar 2026 12:22 |
| Last Modified: | 17 Apr 2026 13:52 |
| URI: | http://eprints.eai.eu/id/eprint/24239 |
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